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The Diversity Dilemma: Shifting from Cultural Competence to Cultural Humility
Eucharia Borden, MSW, LCSW, OSW-C
Recorded on November 8, 2017
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About the Webinar
Within healthcare settings, most social workers are taught that delivering "culturally competent" care is the best approach when working with diverse patient populations. This approach implies that once someone has learned about a specific culture, they've become an expert on the members of that culture. However, cultural competency doesn't adequately address negative stereotypes that may impact service delivery.
Cultural humility is an approach which emphasizes ongoing learning, focusing on "self" rather than "other", allowing the patient to be more interactive in his or her experiences within the healthcare setting. Oncology social workers have a charge to "meet patients where they are" and are thus perfectly positioned to introduce cultural humility into their workplace. Through interactive case examples and video, participants will be encouraged to explore their own beliefs and attitudes about culture and how this shapes interactions with patients, caregivers, and co-workers.
At the end of the presentation, the participant will be able to:
- Differentiate between cultural awareness, cultural competence and cultural humility.
- Explain the concept of cultural humility and its application in healthcare settings.
- Apply the dimensions of cultural humility and the acceptance of “not knowing” into interactions with patients, caregivers, and co-workers.
Continuing Education Credits
Level - Intermediate
Participants will earn 1.5 CE credits upon successful completion of a quiz and a post-webinar evaluation.