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Browse presentations on a wide range of concepts, research and administrative issues that impact practice in oncology social work. AOSW members can watch any webinar recording for free (not including CE, which is $25). See pricing.

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Clinical Guidelines for Working with Cancer Patients During a Pandemic

Jillian Bissar, LCSW-S
May 7, 2020

About this Live Interactive Webinar

This presentation will focus on professional considerations and clinical guidelines for competent practice, prevention for burnout and compassion fatigue, as well as how to utilize existing clinical skill sets to address the unique challenges present in providing coping and practical supports to cancer patients during a crisis.

Learning Objectives

At the end of the presentation, the participant will be able to:

  1. Identify personal coping and self-care strategies to prevent burn out and compassion fatigue.
  2. Explain modalities of practice that work best to address the unique process of coping during a crisis.
  3. Describe the ways to shift from non-effective coping to effective coping during crisis and identify ways to support clients in resolving crisis post event.


Jillian Bissar, LCSW-S

Jillian Bissar, LCSW-S, is a graduate of The University of Texas at Austin, BSW 2003 and MSSW 2005, a member of NASW, AOSW and Sexual Health Alliance. Presently, she is a social work supervisor at The University of Texas MD Anderson Cancer Center. She as has been working in long-term chronic illness for the past 13 years, the last 2.5 of which have been exclusively in oncology. Influenced and fortified to pursue social work by national crises like the Oklahoma bombing, Columbine, 9/11 and other traumatic events, she cut her teeth as a new social worker in the aftermath of Katrina in Houston, Texas, and has lead teams of health care and social workers through natural disasters and crisis events over the last 14 years. Jillian's areas of focus have been in family and relationship dynamics, trauma, intimate partner violence and sexual health as these relate to long-term chronic illness. She is passionate about educating and advocating for fulfilling lives through healthy relationships of all kinds.

Continuing Education Credits
Level - Beginner
Participants will earn 1.5 CE credits upon successful completion of a quiz and a post-webinar evaluation. 

Course Designation
This course has been approved for 1.5 clinical continuing education clock hours.

12:00 p.m. - 12:25 p.m.: Identify personal coping and self-care strategies to prevent burn out and compassion fatigue

12:26 p.m. - 12:48 p.m.: Explain modalities of practice that work best to address the unique process of coping during a crisis. 

12:49 p.m.-1:09 p.m.: Describe the ways to shift from non-effective coping to effective coping during crisis and identify ways to support clients in resolving crisis post event.

1:10 p.m. - 1:30 p.m.: Questions and Answers

ASSOCIATION OF SOCIAL WORK BOARDS (ASWB):  This organization, Association of Oncology Social Workers, ACE Approval #1351, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) through the Approved Continuing Education (ACE) Program. AOSW maintains responsibility for the program. ASWB Approval Period: 11/11/2019 - 11/11/2022.  Social workers should contact their regulatory board to determine course approval for continuing education credits. 

Association of Oncology Social Work, Inc., SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0320.

GRIEVANCE POLICY: ASOW will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be responsibility of the Education Director in consultation with the Education Chair and clinical director from committee. We do our best to anticipate problems and, when they do present themselves, will attempt to alleviate complaints as quickly as possible. When a complaint, either verbally or written, is received, the following guidelines are followed with respect to achieving resolution: (1) Complaints relative to a speaker or workshop leader, contents of instructional materials being presented, or an individual educational style being utilized, the individual voicing disapproval is requested to place his/her comments in writing. An AOSW representative will convey these comments to the speaker, assuring the confidentiality of the grieved individual. (2) If the complaint concerns a continuing education activity, its content, level of presentation, or facilities in which the event is being held, the representative in charge will attempt to resolve the matter as expeditiously as possible. If the offered resolution (resolutions offered may include, but not be limited to partial/full refund of registration fees paid; credit toward future event) not satisfactory to the individual filing the complaint, then further action may be taken as follows. (3) The individual is requested to place his/her complaint in writing to the attention of the Education Director, The Association of Oncology Social Work, 17W110 22nd St, Suite 800, Oakbrook Terrace, IL 60181. The complaint is then reviewed by the Education Director in consultation with the Clinical Director and Education Advisor. A written response will be issued within 30-days of receipt of the written complaint.

ADA ACCOMODATIONS: For questions about accessibility or to request accommodations please contact AOSW Education Department at 847-686-2233. Advance notice is necessary to arrange for some accessibility needs.